Application Support and Maintenance
Applications drive a company's business processes—but the challenges of supporting heterogeneous application environments are increasing. Through application outsourcing, we industrialize application maintenance and support to align IT investments with a client's strategic imperatives, which can reduce costs by as much as 50 percent.
Application Support & Maintenance Services at SEI help you get the best out of your existing IT applications. Our team take a proactive approach to software maintenance, by focusing on long-term functionality, stability and preventive maintenance to avoid problems that typically arise from incomplete or short-term solutions. This approach, coupled with our robust service delivery mechanism with a highly optimized onsite-offshore mix allows our customers to continually reduce recurring maintenance costs.
We offer 24/7 application support extensively leveraging our offshore based service delivery capabilities. We supplement our offshore based capabilities by strong onsite led governance model.
Application Maintenance and support Services
1. 24/7 Application Support
2. Incident and Problem Management
4. Testing Services
- Oracle E-Business
- SunSystems / Infor 10
- Microsoft Dynamics
Industry Best of Breeds
- Concur Travel & Expense
Cloud, SaaS, Applications
We also support a multitude of legacy applications & sunsetting applications. We have a solution that can be flexible based on your organizations model of support. SEI can also create adhoc support models that fits or compliments your existing model. Our support models are cost efficient without the sacrifice of quality
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